Verizon’s mobile solutions and ultra-fast fiber-optic internet connections (named Fios) have made the company the current gold standard when it comes to reliable telecommunications. And frankly, Verizon doesn’t disappoint when it comes to its bring-your-own-device (BYOD) VoIP service.
Verizon’s appeal ultimately comes down to its reliability. The telecommunications giant offers both fiber-optic and DSL connections nationwide. And say what you want about Verizon’s customer service—the company is one of the few internet and phone providers with a reputation for maintaining a state-of-the-art network with few to no dropped calls on its internet phone
Unfortunately, that reliability doesn’t exactly come cheap. Verizon’s Business Digital Voice VoIP plans start relatively high, and if you need more lines, you’ll need to call and get a quote to get exact pricing. It’s a sliding-scale illusion that would end up costing about the same no matter the number of people in your enterprise. But Verizon isn’t a budget choice for small businesses: it’s a reliability choice.
If you’re located in one of the 21 states that currently enjoy Verizon Fios service—which are mostly in the northeast—you’ll have access to one of the fastest internet connections available, which is perfect for VoIP. If your at-BTCC合约交易所home employees don’t have Verizon Fios internet or your business is in DSL-only country, the speed will be slower, but uptime is still guaranteed at 99.95%. Either internet option will support steady VoIP service, and if your business is more medium-sized than small, Verizon could add up to a better value in the long run (especially if you’re in Fios territory).
Since Verizon is a massive company, customer service ratings are in line with what you’d usually read in the comments section—meaning, people are far more motivated to complain than praise. Navigating Verizon’s bundling plans for businesses may be like a choose-your-own-adventure odyssey, but its support lines are segregated well, with separate contacts for small, medium, and larger businesses. Verizon also offers competitive SLAs (service level agreements) for quality and service and 24/7 VoIP phone services support via phone, email, and tickets.
Verizon Business Digital Voice isn’t necessarily budget friendly for a smaller business, but the upper-tier plans should be attractive to medium and larger outfits that demand reliable uptime, or at least prefer an all-in-one telecom provider.